Terms & Conditions

Please read these terms and conditions carefully. Your use of the Elizabeth Ann Ball website, the purchase of any Services from this website or in a personal setting, will be subject to these terms and conditions.

1. INTERPRETATION AND VARIATION

1.1 In the Terms and Conditions the following definitions apply:

“Student” means any person that has purchased or made use of one of Elizabeth Ann Ball’s Yoga Classes / Workshops / Class Packs.

“Class Pack” means any pack that provides the Student with access to Elizabeth Ann Ball’s Online or in person Yoga Classes.

“Services” means any of the classes offered to Students as published on Elizabeth Ann Ball’s website.

“Terms and Conditions” are as defined here.

“Website” means www.elizabethannball.com

1.2 The Terms and Conditions are incorporated into the online enrolment system.

1.3 Elizabeth Ann Ball reserves the right to vary or revoke any of the Terms and Conditions from time to time which she may consider necessary or suitable for the regulation of the governance of Elizabeth Ann Ball’s services. Any such changes will be published on Elizabeth Ann Ball’s website and, until revoked, are binding on Students.

1.4 The Terms and Conditions shall be governed by the laws of Portugal and subject to the exclusive jurisdiction of the Portuguese courts.

2. STUDENT ENROLMENT

2.1 Acceptance of a person as a Student is at the discretion of Elizabeth Ann Ball.

2.2 Elizabeth Ann Ball reserves the right to withdraw, suspend or refuse to renew the enrolment of any Student or user whose conduct is, or may deemed to be in Elizabeth Ann Ball’s reasonable opinion, injurious to the character of Elizabeth Ann Ball’s Class Structure or amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of the other Students of Elizabeth Ann Ball. Any Student so expelled shall forfeit enrolment and shall not be entitled to any refund for any period during which his enrolment is suspended.

2.3 Elizabeth Ann Ball may run promotional introductory offers from time to time. These offers are exclusively for new Students who are not already enrolled with Elizabeth Ann Ball and are not for repeat use.

3. ELIZABETH ANN BALL’s CLASS TIMES

Details of Elizabeth Ann Ball’s class times may vary from time to time. Class times will be published on the Website.

4. PAYMENT TERMS

4.1 Details of Classes / Class Packs / Programmes,  are available on Elizabeth Ann Ball’s Website or shall be such priced as determined by Elizabeth Ann Ball on occasion.

4.2 Payments for classes with Elizabeth Ann Ball are for the purchased Class / Class Pack / Programme only.

4.3 Subject to any statutory right of cancellation, payments for classes, class packs, programmes including annual payments, (such for insurance requirements), are made non-refundable unless otherwise stated in the Terms and Conditions.

4.4 Workshops by Elizabeth Ann Ball are non-refundable.

4.5 In the unlikely event that Elizabeth Ann Ball must cancel a Class / Workshop (including but not limited to; weather, natural disaster or political upheaval), Student’s enrolment for such a Class / Workshop will be frozen (postponed) and Student’s will be able to attend future Classes / Workshops of the same value in price, if not the same Class / Workshop at a future date.

5. MONTHLY ENROLMENT PAYMENTS

5.1 The provisions of this clause 5 shall only apply to Students that enrol / “Subscribe” for AYL Memberships and Beginner’s course payments.

5.2 A Student who is purchasing either of the monthly memberships, is able to freeze their enrolment for one week only, in the case of sickness or injury.

5.3 In the case of prolonged sickness or injury, longer than one month, Students are eligible to use their remaining unused enrolment to attend a Workshop given by Elizabeth Ann Ball within the next 6 months. Sickness or injury longer than 6 months, can request a 50% refund of the remaining unused enrolment, e.g. 50% of the value of one week of classes.

5.4 The Annual Inscription fee of 20€ must be paid in accordance with the Terms and Conditions irrespective of whether or not the Student deems it is necessary for them.

5.5 The Subscription fees must be paid in accordance with the Terms and Conditions.

5.6 Students shall be given no less than 10 working days’ written notice of any increase in their Subscription fee.

5.7 Any Student that is purchasing classes by Subscription can cancel their Subscription by written request to Elizabeth Ann Ball, giving a minimum of 1 calendar month’s notice from the expiry of the Subscription date (i.e. written notice needs to be received by the 2nd month of a 3 month contract). If the Subscription is not cancelled it will roll over for the same duration (i.e. 3 months if on a 3 month unlimited contract) and the same Terms and Conditions will apply.

5.8 If a Student does not pay their Subscription for the Subscription Period (or cancels their Subscription during the Subscription Period) then Elizabeth Ann Ball is entitled to charge the Member for any outstanding Subscriptions in respect of the Subscription Period.

5.9 Students agree and acknowledge that by agreeing to the Subscription Period, they are being given preferential rates by Elizabeth Ann Ball and therefore it is fair and reasonable that Elizabeth Ann Ball charges them for any payments as described and referred to in 5.7 above.

5.10 It is the sole responsibility of the Student to cancel any monthly direct debit with their bank on termination of their Subscription. Elizabeth Ann Ball cannot be held liable for any payments processed due to the failure of a Student to cancel their direct debit or to the bank’s inability to cancel it in due time.

5.11 Students who do not wish to accept a change proposed by Elizabeth Ann Ball to the Terms and Conditions or to pay an increase in any Subscription fees may cancel their Subscription by giving written notice to Elizabeth Ann Ball. The notice must be given before or within 30 days after the change to the Terms and Conditions or increase in subscription fees takes effect and must expire at the end of the relevant calendar month. The Student giving notice must continue to pay subscriptions at the rate current immediately prior to any proposed increase until the end of such notice period.

6. PERSONAL BELONGINGS

Personal belongings are brought into class/ workshop premises at the Student’s risk and Elizabeth Ann Ball does not accept liability for any loss or damage whatsoever to such items. For security reasons Students are advised to keep valuables and not leave them in allocated changing room.

7. LED PRIMARY CLASS & CONFERENCE ENROLMENT

7.1 Early Cancellation. If a Student cancels more than 48 hours before the start of the class, that class enrolment can be used for a future Led Primary Class & Conference.

7.2 Late Cancellation. If a Student cancels within 12 hours of the class start time, they will not be eligible to use that Class purchase for a future date.

7.3 A ‘No Show’ (Failure to turn up for a class without prior cancellation) will not be eligible to use that Class purchase for a future date, neither refund.

All Students with Online Class Bookings are advised to arrive at least 15 minutes before the class starts. NO ENTRY WILL BE ALLOWED ANY LATER THAN 15 MINUTES AFTER THE CLASS START TIME.

8. FITNESS AND HEALTH

8.1 Students are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. Elizabeth Ann Ball reserves the right to refuse entry or teach online to any Student if, in her absolute discretion, she considers that the health of the individual concerned may be endangered by the participation in the class.

8.2 If there is any doubt, the Student should consult his/her doctor. Students must notify Elizabeth Ann Ball of any circumstances affecting their health which may be exacerbated through continued use of Yoga Classes.

9. DRESS & FOOTWEAR

Students are asked to wear clothes appropriate to the practice of yoga. Footwear should be removed on entry to class/workshop areas.


10. SAFETY & HYGIENE for Classes at Hórus Massagens, Lisbon.

10.1 Smoking is not allowed within the buidling.

10.2 Students are requested not to walk around the area, changing rooms or bathrooms barefoot if they have foot complaints (please wear flip flops).

10.3 Students must use the appointed entrance to the building when entering or leaving.

10.4 Students must be temperature checked at the appointed entrance to the Cheese & Wine Hotel when entering the Cheese & Wine Hotel. Any Student with a temperature equal to or higher than 37.5 degrees will be asked to leave the hotel and not participate in the Classes until 14 days after.

10.5 Students who are asked to not participate due to their high temperature, their Class Subscription will be frozen until they are able to return to Class for a maximum period of 2 months. 

10.6 In the case of these circumstances and if the Student is absent for a period exceeding 2 months, the Student will be refunded 50% of their remaining unused enrolment, e.g. 50% of the value of one week of classes.

10.7 In the event of a fire, students are asked to make their way to the nearest available exit.

11. GENERAL GUIDELINES

11.1 Students must at all times observe Elizabeth Ann Ball’s guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which Elizabeth Ann Ball may issue to ensure the smooth operation of the classes for the convenience of all Students.

11.2 Students are required to give written notice to Elizabeth Ann Ball of any change of email or contact number. Failing such notice, all communications shall be assumed to have been received by the Student.

11.3 Elizabeth Ann Ball reserves the right to refuse admission to any student to Classes online or in person, privately and at class/workshop locations.

11.4 A person who is not a Student has no rights to rely upon or enforce any terms of the agreement or use any of the facilities provided by Elizabeth Ann Ball.

11.5 Elizabeth Ann Ball may, if a Student so permits, communicate with the Student by email. By providing an email address to Elizabeth Ann Ball, the Student consents to receiving email communications from Elizabeth Ann Ball, including notices pursuant to the Terms and Conditions. The Student also accepts any risk that email may not be a fully secure and confidential means of communication. Elizabeth Ann Ball will not be liable for any loss or damage suffered as a result of communicating with a Student in this manner.

12. LIMITATION OF LIABILITY

12.1 Elizabeth Ann Ball cannot be held responsible for any service or equipment not being available for whatever reason. Elizabeth Ann Ball reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and Elizabeth Ann Ball shall not be liable for any loss occasioned by such alterations except if such loss is by law incapable of exclusion.

12.2 It is the Student’s responsibility to ensure that they are capable of undergoing a sequence of yoga postures provided by any programme that they follow or class that they attend. Students accept the risk of injury from practicing yoga postures and are advised to consult their doctor prior to beginning any programme or class. Elizabeth Ann Ball accepts no liability for loss or damage to property or injury of Students in online Classes / Workshops, at Hórus Massagens or outside these premises except if such loss, damage, or injury is by law incapable of exclusion.

Website Usage and Intellectual Property Rights

Any person may use the website for personal and lawful use and in accordance with these terms and are not allowed to copy or use any material from the website for any commercial purpose.

The intellectual property rights in all contents of the website are owned by Elizabeth Ann Ball.

Except to the extent expressly set out in these terms and conditions, no one is allowed to make any copies of any part of any Materials, or remove or change anything on the website, include or create links to or from the website without Elizabeth Ann Ball written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof.

Any person must not use the Elizabeth Ann Ball, Ashtanga Yoga Lisbon, brand, logos or marks without written license.

Any person must not use the website to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent their identity or status, to hack into this website or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the website.

Elizabeth Ann Ball accepts no obligation to monitor the use of the website. However, Elizabeth Ann Ball reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block any person’s access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. Elizabeth Ann Ball will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.

Personal Information

Usage of Students personal information is governed by the Elizabeth Ann Ball privacy policy, which forms part of these Terms and Conditions.